35 of the ‘Top 100 Golf Resorts in Continental Europe’ trust Golfmanager
Case study
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Before adopting Golfmanager, Isabel Villas Golf Club faced significant challenges in managing its daily operations.
The club used a generic POS system designed for retail businesses, which did not address the specific needs of a golf course.
This technological gap forced staff to manage bookings and memberships manually, wasting time and increasing the risk of errors.
The lack of occupancy control complicated tee time scheduling and often led to player dissatisfaction.
In addition, frequent billing errors and the inability to track revenues by category affected day-to-day operations and limited the club’s ability to grow.
The club needed a platform built specifically for golf clubs—one that could automate bookings and memberships, manage occupancy in real time, and provide stronger oversight of revenues and operations.
“With Golfmanager in place and improvements to our management, we’ve doubled our revenue compared to the previous year.” — Juan Manuel Rodríguez, President of Isabel Villas Golf Club
By implementing Golfmanager, Isabel Villas Golf Club achieved a major breakthrough in operational efficiency.
For the first time, the club had a tool purpose-built to meet the demands of a golf facility.
The system introduced a dedicated booking engine, advanced membership management, and real-time occupancy tracking—transforming the way tee times and services were organized.
The platform also delivered greater accuracy in billing green fees and services, strengthening financial oversight across the club.
Seamless integration with daily workflows helped streamline processes, reduce errors, and enhance the member experience.
The transition was smooth thanks to Golfmanager’s close support and tailored training, which allowed staff to adopt the new system quickly.
With Golfmanager, Isabel Villas Golf Club has transformed its operations, professionalized its management, and doubled its revenue in just one year. Looking ahead, the club will continue leveraging technology to deliver a world-class golf experience.
The ability to measure, control, and optimize every aspect of operations not only drives profitability but also enhances service quality and strengthens the club’s position as a key player in Dominican golf.
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